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customer-service-executive jobs in SouthAfrica

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Total Records found - 588
1 ] CUSTOMER SERVICE EXECUTIVE - Johannesburg, Gauteng
Employer :Ciazcon
Description :Currently we are searching for a Customer Service Executive for Johannesburg, South Africa. Responsibilities of this Post: Answer all queries in a friendly, personal and professional manner. Work with existing customers. Contact and explain the service to new potential customers. Capture and report customer feedback to improve the service. Respond to all communications in a timely manner. Resolve issues for customers. Circulate information within relevant teams to provide the best possible serv
11 Jun 2020
2 ] CUSTOMER SERVICE EXECUTIVE - Durban, KwaZulu-Natal
Employer :Ciazcon
Description :Currently we are searching for a Customer Service Executive for Durban, South Africa. Responsibilities of this Post: Resolve product/service queries by clarifying customer complaints. Liaise with the operations and dispatch staff to ensure that customer requirements are met. Ensure that internal staff have all the relevant information so that invoicing can be done timeously. Update customer price lists when price changes occur. Direct customer queries to the relevant party. Manage incoming call
21 Dec 2019
3 ] CUSTOMER SERVICE EXECUTIVE - Cape Town, Western Cape
Employer :Ciazcon
Description :Currently we are searching for a Customer service executive for Cape Town, South Africa. Responsibilities of this Post: Assist with complaints, order processing, billing and other order related queries. Responsible for acting as a liaison between existing & potential customers and the company. To support and promote the vision and mission of the company. To meet corporate standards in all interaction with internal and external customers. Reliable and driven, with strong time management and prio
05 Nov 2019
4 ] CUSTOMER SERVICE EXECUTIVE - Durban, KwaZuluNatal
Employer :Ciazcon
Description :Currently we are searching for a Customer service executive for Durban, South Africa. Responsibilities of this Post: Answer incoming phone calls and emails on behalf of client; provide accurate and appropriate information to customers. Demonstrates openness and flexibility in adapting to the needs of individual callers. Provides customers timely and accurate information. Recommend procedures and guidelines to improve productivity and the service level of the department. Researches and resolves
17 Jul 2020
5 ] CUSTOMER SERVICE EXECUTIVE - Johannesburg, Gauteng
Employer :Ciazcon
Description :Currently we are searching for a Customer Service Executive for Johannesburg, South Africa. Responsibilities of this Post: Answer incoming telephone calls in a cheerful, courteous, and timely manner. Process and input all customer orders. Promptly route each call to the proper party, taking messages when necessary. Run stock reports to check for product availability. Running and printing shipments from WMS. Checking all orders for special requests. Generate all related paperwork and necessary i
09 Apr 2020
6 ] CUSTOMER SERVICE EXECUTIVE - Johannesburg, Gauteng
Employer :Ciazcon
Description :Currently we are searching for a Customer service Executive for Johannesburg, South Africa. Responsibilities of this Post: Handles various incoming and outgoing collections-focused phone calls. Connects with existing and potential customers and aims to resolve inquiries related to receivables management. Resolves customer questions, complaints and collections inquiries in a professional, helpful manner. Utilizes computer system to verify and document customer requests. Maintains and updates cus
26 Aug 2020
7 ] CUSTOMER SERVICE EXECUTIVE - Johannesburg, Gauteng
Employer :Ciazcon
Description :Currently we are searching for a customer service executive for Johannesburg, South Africa. Responsibilities of this Post: Identify and assess customers' needs to achieve satisfaction. Generate sales leads. Provide accurate, valid and complete information by using the right methods/tools. Build sustainable relationships of trust through open and interactive communication. Follow communication procedures, guidelines and policies. Meet personal/team sales targets and call handling quotas. Resolve
25 Jan 2020
8 ] Managing Executive - Johannesburg, Gauteng
Employer :Cortez Executive Search (Pty) Ltd
Description :Position Purpose: Provide strategic direction and leadership to the port terminals servicing one of the following: Cape Terminals servicing Containers and Automotive Supply Chain in the Cape; Saldanha Terminals servicing the Iron ore and Manganese supply chain in the Cape; Durban Terminals servicing the Containers and Automotive Supply Chain in KZN; Richards Bay Terminals servicing Magnetite, Chrome & Coal in Richards Bay, KZN; Take ownership to run the terminals in the portfolio as a profitable
14 Aug 2020
9 ] Managing Executive - Johannesburg, Gauteng
Employer :Cortez Executive Search (Pty) Ltd
Description :Position Purpose: Provide strategic direction and leadership to the port terminals servicing one of the following: Cape Terminals servicing Containers and Automotive Supply Chain in the Cape; Saldanha Terminals servicing the Iron ore and Manganese supply chain in the Cape; Durban Terminals servicing the Containers and Automotive Supply Chain in KZN; Richards Bay Terminals servicing Magnetite, Chrome & Coal in Richards Bay, KZN; Take ownership to run the terminals in the portfolio as a profitable
12 Sep 2020
10 ] Customer Service Executive - Port Elizabeth, Eastern Cape
Employer :Nova Direct
Description :Job DescriptionA role has arisen for a Customer Services Executive to work in our call centre based in Port Elizabeth, South Africa.We are temporarily working from home, applicants need not apply if they do not have uncapped internet at home.Key Responsibilities will include:i. Managing inbound Breakdown and Home Emergency claims, including:a. Policy Validation,b. Reviewing the Contract Terms against the acceptance criteria,c. Network assistance deployment,d. Taking Excess payments,e. Keep custo
25 May 2020
11 ] Sales & Customer Service Executive - Cape Town, Western Cape
Employer :ABC Worldwide
Description :Customer Service Advisors (New Zealand clientele), Cape TownKey Responsibilities: Handle majorly inbound and outbound (small ratio) calls for new and renewal of existing business.Process new business, renewals, amendments and cancellation of policies and change details as neededIdentify customer’s need, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell/cross sell products when they ariseMaintain accuracy of customer dataManage and re
01 Jan 2020
12 ] Customer Service Executive (Backline) - Johannesburg, Gauteng
Employer :Career Circuit
Description :Key responsibilities: Attending to "incomplete regional shipments" daily Assigning Drop Box collections to the correct agents Attending to and resolving Global Cases within SLA Tracking and tracing of shipments on request Liaising with Special Trips to ensure these are arranged in good time to ensure customer expectations are met Courtesy calls and SMS updates to customers pertaining to Late Freight, Agent related issues and/or general operational issues Requirements: Matric (Grade 12) Minimum 3
27 Aug 2020
13 ] Customer Executive - Aeroton, Gauteng
Employer :Boardroom Appointments
Description :Education and Minimum Requirements Relevant Tertiary qualification an advantage Proven track record in in Business development (sales to new customers) Proven track record in Key account management Logistics industry exposure essential A working knowledge of, and existing relationships within, the frozen portion of the temperature-controlled market an advantage Travel required (this is a national role) Competencies Strong interpersonal skills (ability to form strong relationships, and ability to
28 Jan 2020
14 ] Junior Manager Coffee Cafe, Pmb - Pietermaritzburg, KwaZulu-Natal
Employer :Kencorp Executive Search
Description :Passionate about people and Great Customer Service? Have +3 years Restaurant Management experience? Looking for a new start with a growing Brand? Then you may be the Junior Coffee Cafe Manager we are looking for in Pietermaritzburg! Duties: Opening and closing of the store Active participation in the day to day running of the store Ensuring store is kept clean and ready for a great customer experience Training of staff, new and refresher training, and maintenance of store procedures and standa
15 Feb 2020
15 ] Assistant Coffee Shop Manager - Johannesburg, Gauteng
Employer :Kencorp Executive Search
Description :A busy Coffee Shop in the South of Johannesburg is looking for an experienced Assistant Store Manager for their store in the Oakdene, Bassonia area Duties: Maintaining Good Customer service Operating the till if and when required Accurately handling cash and related financial duties Ordering and receiving of stock Supervising, coaching and training of staff Participating in the day to day running of the shop Performing other related duties as required by the Store Requirements: Knowledge
15 Oct 2019
16 ] Coffee Shop Manager - Johannesburg, Gauteng
Employer :Kencorp Executive Search
Description :A bustling Coffee Shop in the Illovo/Sandton area is looking for an Experienced Store Manager Duties: Opening and closing of the store Active participation in the day to day running of the store Ensuring store is kept clean and ready for a great customer experience Training of staff, new and refresher training, and maintenance of store procedures and standards Coaching and Discipline of staff as may be required Store Cash handling procedures, including cash up, floats and banking Ordering, rec
15 Oct 2019
17 ] 1st Line Support Technician - Johannesburg, Gauteng
Employer :Edge Executive Search
Description :Our client a market leader with an international footprint specializing in software hire and rental industry is seeking to employ a 1st Line Support Technician. Role description: The 1st Line Support Technician should have prior business and application support experience supporting external customers and preferably exposure to some of the technologies involved with the software industry Provide telephone and email support to external customers and colleagues providing an excellent level of ser
23 Aug 2019
18 ] Sales and Marketing Officer - Johannesburg, Gauteng
Employer :Broad Based Executive Appointments
Description :Sales and Marketing Strategy Implementation Strategic Support  Development of sales and marketing activity plan in line with overall S&M strategy for respective region  Implementation of sales and marketing plans in collaboration with regional sales team  Assist the S&M Manager in the formulation process of plans and approval thereof with regional sales teams. Business demand creation support  Implementing integrated marketing communications activities as per plan in the region to d
04 Feb 2020
19 ] Motorcycle Delivery Driver - Vereeniging, Gauteng
Employer :Kencorp Executive Search
Description :We are looking for an experienced Motorcycle Delivery Driver with Code A/A1 license and at least 6 months delivery/driving experience – Residing in Vereeniging, Three Rivers or Meyerton area RESPONSIBILITIES Checking and packing of food orders before leaving for deliveries Good knowledge of suburbs for planning of best route for deliveries and ensuring that delivery times are met Delivery of food orders to customers Processing of payment upon delivery – as required with hand held POS or Cash
09 May 2020
20 ] Customer Service Consultant - Silverton, Gauteng
Employer :Dante Personnel
Description :Admin/Office Support, Gauteng Silverton R 8000 - R 10000 Customer Services Executive (Call Centre Agent) - Silverton My Client have a position available for an experienced Customer Services Executive in the Courier / Freight industry to start immediately Minimum requirements: Minimum requirement is a Matric (Grade 12) Minimum 3 years proven Call Center experience, ideally in the courier/freight/service industry Import /Export experience and customs knowledge advantageous Strong communication s
14 Aug 2020
21 ] Employee Relations Business Partner - Johannesburg, Gauteng
Employer :Broad Based Executive Appointments
Description :HR Service excellence Customise and implement a Protea ER plan, aligned to the Omnia Group ER strategyImplement organisational diagnosis and development initiatives to ensure continuous and optimal HR service • Provide line management with on-time and reliable ER information and reports to facilitate appropriate business decisions • Establish and maintain relationships with various internal and external key stakeholders i.e. line managers; divisional HR & ER business partners; organised labour a
18 Feb 2020
22 ] Driver Code 10 (PDP) - Johannesburg, Gauteng
Employer :Kencorp Executive Search
Description :We are looking for an experienced driver with Code 10 (PDP) and at least 8 - 10 years driving experience – based in the Randburg area. Must have 8 Ton truck driving experience RESPONSIBILITIES Assist with scheduling deliveries and planning the routes in a way that will meet delivery time constraints Checking/assisting with loading of goods Delivery/offloading of goods as required Collecting of cash in the case of any C.O.D. deliveries Record delivery information/Delivery note as well as cash
16 Mar 2020
23 ] Social Media Customer Service Executive, Linbro Park - Linbro Park, Gauteng
Employer :Career Circuit
Description :Key Responsibilities To respond to all Social Media queries and requests promptly, professionally and within SLA (where applicable), generally 45 minutes. To acknowledge and escalate Social Media queries promptly and within SLA. To resolve all queries and customers’ requests promptly and within reasonable time by liaising with relevant departments, branches and the clients appointed agents to ensure a positive result in the shortest time frame. Communicate customer inquiries/messages/feedback to
07 Jul 2020
24 ] Distribution Development Manager - Johannesburg, Gauteng
Employer :Edge Executive Search
Description :A global manufacturing company is looking for a Distribution Development Manager. The successful candidate will analyze the distribution trends, landscape to support defining the Southern Africa distribution strategy and GTM. Apply the Group Multi-LB Distribution Approach and manage its implementation at the entity level (propose the Group Distribution Strategy, for the territory) Support development and evolution of the distribution approach Develop distribution strategy (5 year horizon), the
12 Oct 2019
25 ] Customer Service Representative in Media - Randburg, Gauteng
Employer :TRASA
Description :OverviewClient Services Representative in MediaPOSITION : Client Services RepresentativeREPORTS TO : Regional Sales ManagerBRANCH : JHB SalesSCOPE & PURPOSE : To provide administrative support to the sales departmentOF THE JOB Customer Care Servicing of clientsKEY PERFORMANCE AREAS (KPA)Accurate and timeous processing of briefsEfficient filing. This includes a summary page for each clientPulling of demographics for proposalsEfficient stock controlAccurate stock delivery schedule supplied to cli
07 Oct 2019
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