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customer-services-manager jobs in SouthAfrica

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Total Records found - 2177
1 ] Digital Account Manager - Cape Town, Western Cape
Employer :Customer Care Solutions
Description :A dynamic digital marketing company with youthful energy is looking for a full-time account manager to join our team, starting immediately. The successful candidate will have a proactive attitude and exceptional communication skills to work on digital campaigns and CRM on some leading automotive brands in this fast-paced industry. The candidate will also be a highly driven, self-motivated, young professional who has a proactive, positive attitude, great writing ability and social skills. You wi
25 Nov 2019
2 ] Team Manager: Customer Services - Northern Suburbs, Western Cape
Employer :Tenacity Financial Services
Description :We have an exciting opportunity for an experienced Call Centre Team Manager who enjoys working in a highly pressurised, dynamic, target driven environment. The purpose of the job will be to manage a team of learners to achieve operational and performance targets in line with business objectives. KEY ACCOUNTABILITIES Coaching and mentoring of Team: Identify training needs and ensure adequate training and coaching takes place. Develop the team through motivation, counselling, sales techniques and
13 Feb 2020
3 ] Customer Services Accounts Officer - Rosebank, Western Cape
Employer :AMT Placement Services
Description :Customer Service Officer JOB REQUIREMENTS Issue pro forma invoice/quotation to customers and agreed with the Account Manager Ensure accuracy of pro forma invoices and quotations Receive orders from customers and capture in SAP Capture orders in SAP ensuring completeness of information Processing of Letters of Credit in SAP Receive and verify drafts received from banks Ensure LC details are accurately captured in SAP Negotiate on possible amendment requests from customers Send order confirmation
30 Nov 2019
4 ] Customer Services Manager - Somerset West, Western Cape
Employer :Salt
Description :Somerset West Permanent Customer Services Manager There is an exciting opportunity for an experienced Customer Service individual to take up a position as a Customer Services Manager. The purpose of this role is to manage the day to day operation of Customer Services ensuring that the needs of the client’s customers are being met, and their expectations exceeded through excellent levels of customer care and consistent service delivery. This role will be operating from the client’s offices in SO
05 Sep 2020
5 ] Customer Services Manager - Johannesburg, Gauteng
Employer :Priority Placements
Description :Do you have the skills and experience we require for this role? Are looking for a new challenge? Please forward your CV to 215 About this job offer: Our client has a new vacancy for a Customer Service Manager Principal Tasks; Liaise with customers and the Customer Service Department to ensure all documents are received within the designated time frame; Coordinate with suppliers to effectively monitor progress of customer orders and update the customer accordingly Pro-actively place calls with c
23 Sep 2019
6 ] Customer Services/Program Manager - Johannesburg, Gauteng
Employer :manicaa.com
Description :DESCRIPTIONAt Manicaa.com (an ecommerce company), our version of a perfect customer experience is one in which our customer does not want to talk to us. Every time a customer contacts us, we see it as a defect. At Customer Service, we use data and anecdotes to find the root-cause of these defects and partner with teams across the entire company on projects that systematically eliminate the need for customers to contact us.We are looking for a Customer Services/Program Manager to help us improve
12 Sep 2020
7 ] Customer Services Manager Senior - Johannesburg, Gauteng
Employer :Sea Horse View T/A Extraordinary Futures
Description :Our client is on the hunt for a dynamic, high achieving individual that will take their recently Certified Centre of Excellence to the next level. Utilise your stand out achievements in the field of customer services to take full responsibility for this team’s overall results. You will be responsible for but not limited to: Customer service policy and procedure development Ensuring best in-class service is being provided at all times Maintaining the company framework Involvement in regular
24 Nov 2019
8 ] Customer Services Manager - Durban, KwaZulu-Natal
Employer :Educor - Durban
Description :Company Educor - Durban Reference # REQ163 Published 28/11/2019 Contract Type Permanent Location Durban, KwaZulu-Natal, South Africa Introduction Educor is the largest private education supplier in Southern Africa., managing 10 educational brands across its more than 60 campuses and sites in South Africa and internationally. As a Group we possess a rich heritage with brands that have been in existence for many years. Since our inception in 2008, Educor has evolved into an education giant
29 Nov 2019
9 ] Manager: Customer and Claims Services - Fourways, Gauteng
Employer :Telesure Careers
Description :Auto and General Insurance is looking for a Manager: Customer and Claims Services to run the call centre operations in such a way that will leave our customers with a professional and memorable experience when interacting with us. The Manager: Customer and Claims Service contributes to the organisation’s goals by successfully implementing operational plans in context of the commercial insurance business plan to assist in achieving the required operational results. Job Functions Call Centre,Clie
02 Nov 2019
10 ] Customer Services Manager - Johannesburg South, Gauteng
Employer :Network Recruitment (South Africa)
Description :Job Description: A well established financial services organisation is looking for an experienced Customer Service / Service Desk Manager who has experience in effectively managing Service Elements, including SLAs, Service Desk, Incident Reporting, Internal Services Projects and Processes to join a dynamic financial institution. Offers exemplary customer service, including maintaining customer relationships by ensuring service SLAs are met and taking care of any customer concerns or complaints
26 Mar 2020
11 ] Customer Services Manager - Johannesburg, Gauteng
Employer :NETWORK IT BRUMA
Description :A well established financial services organisation is looking for an experienced Customer Service / Service Desk Manager who has experience in effectively managing Service Elements, including SLAs, Service Desk, Incident Reporting, Internal Services Projects and Processes to join a dynamic financial institution. Job & Company Description: Offers exemplary customer service, including maintaining customer relationships by ensuring service SLAs are met and taking care of any customer concerns or co
27 Mar 2020
12 ] Customer Services Manager - Midrand, Gauteng
Employer :Ellahi Consulting
Description :Customer Services Manager – Clinical Laboratory / in vitro diagnostic device (IVD) The employer is a world leader in the field of in vitro diagnostics for more than 50 years and present in more than 150 countries through 42 subsidiaries and a large network of distributors, providing diagnostic solutions (reagents, instruments, software) which determine the source of disease and contamination to improve patient health and ensure consumer safety. Its products are used for diagnosing infectious dis
21 May 2020
13 ] Customer Services Manager - Midrand, Gauteng
Employer :Ellahi Consulting
Description :Customer Services Manager – Clinical Laboratory / in vitro diagnostic device (IVD) The employer is a world leader in the field of in vitro diagnostics for more than 50 years and present in more than 150 countries through 42 subsidiaries and a large network of distributors, providing diagnostic solutions (reagents, instruments, software) which determine the source of disease and contamination to improve patient health and ensure consumer safety. Its products are used for diagnosing infectious dis
21 May 2020
14 ] Business Manager: Customer Services - Midrand, Gauteng
Employer :HR Genie
Description :Purpose of the Job The main objective of the position is the Provision and Delivery of Excellent Services to all Gijima Clients. Services are related to Information Technology and Systems that are delivered through programmes, projects and annuity-based services. As well as provide organisational focus on client''s Call Centre Support Services, End User computing and Collaboration as well as act as a custodian of knowledge and expertise related to planning, directing, monitoring, advising and de
29 Jul 2020
15 ] Operations Manager: Customer Services - Johannesburg, Gauteng
Employer :African Bank
Description :To be in charge of managing the operational area for the business stream (Transactional banking) within the organization, which involves making strategic decisions, as well as to develop and implement operational policies and procedures. The Call Center Manager will assist in establishing call centre objectives, provide employees with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call centre data, and focus on improving performance and pro
10 Sep 2019
16 ] Manager: Customer Services - Gauteng, Gauteng
Employer :Telesure Careers
Description :Manage the Claims and Customer Services teams. Ensure effective delivery of service to all levels of inbound and outbound customer interactions. Implement operational plans to assist in achieving the required operational results. Job Functions Client Services,Management Industries Insurance Specification Operations Management Oversee and manage different teams in the services and claims department. Ensure the operational function is in line with company goals, objectives, policies and procedures
04 Sep 2020
17 ] Customer Services Manager - Johannesburg, Gauteng
Employer :Fresco HR
Description :Customer on-time deliveries are met per target set OTC Oracle Support Ensuring all customer orders are entered onto Oracle accurately & promptly Ensuring customer open order reports are reviewed daily & feedback is sent to customers Liaise with Planning & Distribution departments to ensure customer deliveries are executed per promised dates Submitting daily pick/pack + Daily order plan to DC Guiding and leading the CS department Oracle Reports / Effective date management Compass / GPS pa
30 Jan 2020
18 ] Product Manager (Customer Services) - Cape Town, Western Cape
Employer :Capital H Staffing and Advisory Solutions
Description :Our client, a leading South African online retailer, is looking for a highly talented Product Manager to join their team in Cape Town. The company: We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want t
11 May 2020
19 ] Services & Repairs Centre Manager - Rosslyn, Gauteng
Employer :Phuma Fleet Services
Description :IntroductionStable company situated in Pretoria North is looking for a Service & Repair Centre Manager. Suitable candidate will have at least 5 years experience in managing of a large commercial workshop which specialises in servicing and repairing of trucks and trailers.Duties & ResponsibilitiesEstablish the levels of staff required to achieve the established budgets.Interview, select, hire and train service department staff in conjunction with the HR department and within company parameters.En
03 Apr 2020
20 ] Customer Services Clerk - Pretoria, Gauteng
Employer :RCL FOODS Careers
Description :Job Description - Maintaining customer service through demand vs. capacity planning. - Supporting operations in achieving productivity by effective production and delivery planning. - Working with minimal supervision. - Good interpersonal skills and working in a team Duties & Responsibilities - Supports Operations in achieving productivity through KPI’s by efficient planning of production and delivery. - Maintains Customer Service through demand vs. capacity planning by: - Checking meal, pellet
16 Jul 2020
21 ] Customer Services Administrator - Johannesburg, Gauteng
Employer :freerecruit.co.za
Description :Sappi Southern Africa requires a Customer Services Administrator to be the customers’ first line of contact on all managed customer accounts in all aspects from the booking of orders, stock inquiries to the issuing of the delivery instructions, coordinate of transporters arrivals (track & trace) for several business portfolios to promote an excellent customer experience. This role reports into the: Orderflow Manager The main responsibilities of this job are: Order Administration Receive and f
20 Jan 2020
22 ] Customer Services Representative - Johannesburg, Gauteng
Employer :Thermo Fisher Scientific
Description :Job Description Working hours: 13:30- 21:30 (Shift Allowance available!) Position Summary: The purpose of this role is to be accountable for the end to end ownership of all Customer Service activities for a portfolio of external customers. This includes all order, quote, query, credit, service, reporting etc related activities across the order to cash delivery process. The building of strong relationships with customers is key to understanding their needs, thus ensuring we deliver a value-adde
21 Aug 2019
23 ] Customer Services Administrator - Umhlanga, KwaZuluNatal
Employer :Fempower
Description :Requirements: Matric 3- 5 years administration experience in a sales environment Proficiency in Microsoft Office Attention to detail Customer oriented KPIs: Process flavours orders, and manage execution to ensure OTIF Receive and issue sample requests, and document and ensure delivery of sample Complete packing lists once documents are received from operations for Flavours and FA Prepare, process, courier and track customer shipping documents Manage Purchase Requisitions on Tranquility Manage Cu
23 Apr 2020
24 ] Consultant Customer Services - Johannesburg, Gauteng
Employer :McCain Foods (South Africa) Pty Ltd
Description :Job Description Applications are invited from suitably qualified candidates to fill the position of Customer Services Consultant, to be based at the McCain Springs Plant, Gauteng. The successful candidate will report to the Supplier Food Safety & Quality Manager. PURPOSE OF THE JOB: To provide excellent customer service by interacting and responding to customers and distributors quiries & complaints relating to the McCain Brand. KEY PERFORMANCE AREAS: Maintain standard procedures for complain
10 Sep 2019
25 ] Customer Success Manager - Umhlanga, KwaZuluNatal
Employer :Mimecast Services Limited
Description :Overview: Are you fanatical about knowing everything you can about your customers? Are you inspired by managing a portfolio of globally recognized customers, where you have the ability to impact their business success? About Mimecast Founded in 2003 in London by Peter Bauer and Neil Murray, Mimecast is a Nasdaq Listed business with 12 offices around the globe including Johannesburg, Cape Town, Dubai, London, Boston, San Francisco, Jersey, Chicago, Dallas and Melbourne. Mimecast is a truly mult
02 Apr 2020
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