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inbound-call-center-agent jobs in SouthAfrica

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Total Records found - 56
1 ] Inbound Call Center Agent - Sandton, Gauteng 2196
Employer :MSS HOLDINGS
Description :We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. These will be your tasks Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identif
18 Feb 2020
2 ] Call Center Agent Inbound - Johannesburg, Gauteng
Employer :Namstaffing
Description :Key Results Areas include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Updating clients information Experience & Competencies: Good reading abilities as some roles require scripted questions Flexible and adaptable to working hours – Shifts Persuasive negotiation skills Intermediate computer skills
24 Jan 2020
3 ] Call Center Agent Inbound - Johannesburg, Gauteng
Employer :Namstaffing
Description :Key Results Areas include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Updating clients information Experience & Competencies: Good reading abilities as some roles require scripted questions Flexible and adaptable to working hours – Shifts Persuasive negotiation skills Intermediate computer skills
27 Feb 2020
4 ] Call Center Agent Inbound - Durban, KwaZuluNatal
Employer :Namstaffing
Description :Key Results Areas include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Updating clients information Experience & Competencies: Good reading abilities as some roles require scripted questions Flexible and adaptable to working hours – Shifts Persuasive negotiation skills Intermediate computer skills
19 Mar 2020
5 ] Call Center Agent Inbound - Cape Town, Western Cape
Employer :Ispani24 Consulting PTY LTD
Description :Key Results Areas include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Updating clients information Experience & Competencies: Good reading abilities as some roles require scripted questions Flexible and adaptable to working hours – Shifts Persuasive negotiation skills Intermediate computer skills
23 Jun 2020
6 ] Inbound Call Center Agent - Johannesburg, Gauteng
Employer :Rayden Group
Description :General Purpose Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Main Job Tasks, Duties and Responsibilities answer calls and respond to emails handle customer inquiries both over the phone and by email research required information using available resources manage and resolve customer complaints provide customers with product and service information enter new customer information into system up
28 Jul 2020
7 ] Inbound Call Center Agent - Johannesburg, Gauteng
Employer :Old Stone Group
Description :Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Main Job Tasks, Duties and Responsibilities answer calls and respond to emails handle customer inquiries both over the phone and by email research required information using available resources manage and resolve customer complaints provide customers with product and service information enter new customer information into system update existing cu
06 Sep 2020
8 ] Inbound Call Center Agent - Johannesburg, Gauteng
Employer :mssgroup
Description :We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. DUTIES Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or
12 Apr 2020
9 ] Inbound Call Center Agent - Johannesburg, Gauteng
Employer :mssgroup
Description :We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. DUTIES Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or
13 May 2020
10 ] Inbound Call Center Agent - Sandton, Gauteng
Employer :Muprostaffing
Description :Great opportunity to join a dynamic and fast growing team within the Call Centre Industry. Duties include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Requirements: Grade 12 Post Matric qualification will be to your advantage MS Package - This will be tested Great Customer service passion Ability of
23 Aug 2019
11 ] Inbound Call Center Agent - Cape Town, Western Cape
Employer :Namstaffing
Description :Great opportunity to join a dynamic and fast growing team within the Call Centre Industry. Duties include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Requirements: Grade 12 Post Matric qualification will be to your advantage MS Package - This will be tested Great Customer service passion Ability
14 Mar 2020
12 ] Inbound Call Center Agent - Johannesburg, Gauteng
Employer :Namstaffing
Description :Great opportunity to join a dynamic and fast growing team within the Call Centre Industry. Duties include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Requirements: Grade 12 Post Matric qualification will be to your advantage MS Package - This will be tested Great Customer service passion Ability
13 May 2020
13 ] Inbound Call Center Agent - Randburg, Gauteng
Employer :Namstaffing
Description :Great opportunity to join a dynamic and fast growing team within the Call Centre Industry. Duties include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Requirements: Grade 12 Post Matric qualification will be to your advantage MS Package - This will be tested Great Customer service passion Ability
28 May 2020
14 ] Inbound Call Center Agent - Umhlanga Rocks, KwaZulu-Natal
Employer :Careerbox
Description :Careerbox (CCI) based in Umhlanga is currently hiring for a Uk International campaignWe are looking for people who are career focused, ambitious and have excellent communication skills.Basic Requirements:Matric or Grade 11Clear Criminal/Credit RecordsExcellent communication skills and Reading skillsAdvanced computer skills.No work Experience RequierdIf you feel you meet the above requirements send your application through Indeed. Or come in and ask to see Nokuthula at Reception Monday -Friday at
16 Nov 2019
15 ] Call Center Agent - Pretoria, Gauteng
Employer :Namstaffing
Description :Great opportunity to join a dynamic and fast growing team for an Inbound Call Centre Agent. Key Results Areas include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Updating clients information Experience & Competencies: Good reading abilities as some roles require scripted questions Flexible and
05 Mar 2020
16 ] Call Center Agent - Bryanston, Gauteng
Employer :Namstaffing
Description :Great opportunity to join a dynamic and fast growing team for an Inbound Call Centre Agent. Key Results Areas include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Updating clients information Experience & Competencies: Good reading abilities as some roles require scripted questions Flexible and
23 Mar 2020
17 ] Call Center Agent - Cape Town, Western Cape
Employer :Namstaffing
Description :Great opportunity to join a dynamic and fast growing team for an Inbound Call Centre Agent. Key Results Areas include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Updating clients information Experience & Competencies: Good reading abilities as some roles require scripted questions Flexible and
25 Mar 2020
18 ] Call Center Agent - South Africa
Employer :Ispani24 Consulting PTY LTD
Description :Great opportunity to join a dynamic and fast growing team for an Inbound Call Centre Agent. Key Results Areas include: Represent the customer to the rest of the business - Customer Advocate Demonstrate excellent product and system knowledge Handle client queries regarding existing policies and other enquiries Assisting clients with queries Solving complaints Updating clients information Experience & Competencies: Good reading abilities as some roles require scripted questions Flexible and ad
01 Jul 2020
19 ] CALL CENTER AGENT - Durban, KwaZuluNatal
Employer :Ciazcon
Description :Currently we are searching for a Call center Agent for Durban, South Africa. Responsibilities of this Post: Manage large amounts of inbound and outbound calls in a timely manner. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. Build sustainable relationships and engage customers by taking the extra mile. Seize opportunities to upsell products when they arise. Frequently attend educational seminars to improve knowledge and performan
02 Sep 2020
20 ] Inbound call center agents,evenings and weekends - City of Johannesburg, Gauteng
Employer :Phakamani Collections
Description :INBOUND CALL AGENT PROCESSOR Full Time Evenings and weekend. Evenings Weekends so flexibility is a must the days of work are Wednesday to Sunday 3pm to 10pm. The role based in the call centre will involve you booking the call out and processing the payment and details for our operatives to attend in the quickest time. This is a full time employed role with all the benefits of working for a expanding debt collections company. You MUST have a good telephone manner, be able to work under pressure a
03 Oct 2019
21 ] Call Center Agent (1023) - Port Elizabeth, Eastern Cape 6025
Employer :WNS South Africa
Description :Job Description Role purpose Supplier will handle all telephone bookings for International Conferencing and Directory Enquiry calls for customers through various channels. Supplier will also provide telegraph operational support/services and will: Key responsibilities o Ensure the provision of telephone numbers for residential and business phone users; and o Facilitate connecting and troubleshooting International conference calls. o Facilitate first level support dispute resolution; o Confiden
12 Dec 2019
22 ] Call Center Agent - Centurion, Gauteng
Employer :WNS South Africa
Description :Job Description We are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver effective solutions for customers, to enable collections and minimize bad-debt write-offs for our UK-based clients. KEY RESPONSIBILITIES WILL INCLUDE: Query Handling (Inbound, Outbound & Back-office) Investigating and responding to a defined range of customer queries or inquiries, to deliver appropriate, accepted resolutions for customers. Lia
12 Dec 2019
23 ] Call Center Agent - Durban, KwaZulu-Natal 4017
Employer :WNS South Africa
Description :Job Description We are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver effective solutions for customers, to enable collections and minimize bad-debt write-offs for our UK-based clients. KEY RESPONSIBILITIES WILL INCLUDE: Query Handling (Inbound, Outbound & Back-office) Investigating and responding to a defined range of customer queries or inquiries, to deliver appropriate, accepted resolutions for customers. Lia
12 Dec 2019
24 ] Call Center Agent - Durban, KwaZulu-Natal
Employer :WNS South Africa
Description :Job Description We are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver effective solutions for customers, to enable collections and minimize bad-debt write-offs for our UK-based clients. KEY RESPONSIBILITIES WILL INCLUDE: Query Handling (Inbound, Outbound & Back-office) Investigating and responding to a defined range of customer queries or inquiries, to deliver appropriate, accepted resolutions for customers. Lia
12 Dec 2019
25 ] Call Center Agent - Johannesburg, Gauteng 2001
Employer :TEAM INVEST CUSTOMER SERVICE
Description :Salary: R7000 - R9000, fortnightly pay, salary plus monthly bonus schemeHours: shift pattern, 4-5 days a week full time, 40 hoursPermanentLocation: Ranburg areaContact Centre Advisor, Customer Service (INBOUND ,Sales,Customer service)ABOUT the role:Working in an exciting and growing international company where you will be integral in helping to resolve customer queries. You will be part of the contact centre's large team and the front line for our customers, making it essential you have a positi
07 Feb 2020
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